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Refund Policy


Return Period: You have 15 days from the date of delivery to initiate a return.

Condition of the Shoes: The shoes must be in their original condition, unworn, and in the original packaging.

Initiating a Return: To initiate a return, please contact our customer support team for assistance.


Refund Timeframe: Once we receive the returned shoes and verify their condition, we will process your refund within 5-8 business days.

Refund Method: The refunded amount will be credited back to the original payment method used for the purchase.

Additional Information

If you have any questions or concerns about our return policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure a smooth return and refund process.

Please note that any shipping fees paid during the initial purchase are non-refundable, unless the return is due to our error.

We reserve the right to refuse any returns that do not meet the above criteria or if the return period has expired.

Thank you for your cooperation and understanding. We appreciate your business!

Contact us

Email:[email protected]

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Vendor: Optimal

Product Type: Tops


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